Frequently Asked Questions

I'm a Windows 7 user and bought some of your mp3s but I can't read the ID3 tags. Why is that?

There is a Windows 7 issue that prevents native ID3 tag reading of ID3v24, but you can download Winamp or other third-party software for full mp3 support. Due to this Windows 7 issue, we are using ID3v23 for all of our new releases until Microsoft has a fix for the newer version.

I'm a graphic artist, how can I get my work used on CDs?

Bands send us the artwork when they deliver the audio master. Please try contacting the bands directly, all of them have contact information on their websites.

I'm a band or label, how do I get Metropolis Mail-Order and Distribution to carry my releases?

We are not currently accepting submissions for the distribution of non-Metropolis product.

I'm a store, who do I contact to set up an account to carry the releases you distribute?

Please contact Jeff Lyons at jeff@metropolis-records.com

I'm a mail-order customer and have a question/concern about my order.

Please contact Metropolis Mail Order at mailorder@metropolis-records.com

I'm a distributor or store outside of the United States. Who do I contact about ordering releases for my territory?

Please contact Jeff Lyons at jeff@metropolis-records.com

I want to license songs from Metropolis artists, who do I contact?

Please contact Dave Heckman at DaveH@metropolis-records.com

What is your demo submission policy?

We only accept CD or CD-R formats, or Soundcloud links. E-mail attachments will not be opened, and will be deleted automatically. We cannot personally respond to every demo sent to us, it would take too much time. We do listen to everything that is sent, and if we are interested in hearing more of your material, we will contact you. All that we require is your three best songs, a brief bio, and contact information. Demos can be sent to:

Metropolis Records
attn: Demos
PO Box 974
Media, PA 19063

Contact: demo@metropolis-records.com if you have any further questions.